Last updated: 30 June 2026
The free plan is offered at no cost — there is nothing to refund. Paid plans (Solo and Pro) are billed in advance through our payment processor, Stripe; we do not store your card details.
If you are not satisfied with a paid plan, contact us within 14 days of a charge and we will refund that billing period in full, no questions asked.
Email [email protected] from the address on your account with the word "refund" and, if you have it, the approximate date of the charge. We aim to process refund requests within 2 business days; the money lands back on your card on your bank's own timeline (typically 5–10 business days).
You can cancel a paid plan at any time from the billing page in the app. Cancelling stops future renewals — your plan stays active until the end of the period you already paid for, and you are automatically moved to the Free plan afterward. Cancelling on its own does not refund the current period; if you also want that period refunded and you're inside the 14-day window, email us as above.
We don't provide prorated refunds for partial periods once the 14-day window has passed. If something went wrong on our end (a billing error, a duplicate charge, a bug that broke monitoring for your account), email us — we'll make it right regardless of the window.
This page summarizes the refund terms; the full agreement is in our Terms of Service. See also our Privacy Policy.